Q. How soon will I get my pin?

A. Your pin will be delivered to school prior to the pinning ceremony.

Q. How do I know I placed my order successfully?
A. You will receive an email confirmation acknowledging your order and the total. If you have not received an email confirmation, your order was probably not submitted. You may contact Customer Service at Jim Coleman, Ltd. to inquire: 866-963-8100, or email: [email protected] 

Q. Can I get a paid receipt with my order?
A. Yes, you will be emailed a receipt. If you do not receive it, contact Customer Service at Jim Coleman, Ltd. for a faxed copy: phone 866-963-8100 or email: [email protected]

Q. Do I need to sign in and have a password to place an order?
A. No. There is no need to sign in or create a password. You may browse the website freely and place and order, without a password.

Q. If I don't have a Visa/Mastercard/American Express, how can I place my order?
A. You can download a printable copy of the Pin Order Form. Go to "Catalog Request", click on "Download a Printable Order Form", fill it out and mail it with your check to:
Jim Coleman, Ltd.
1500 S. Hicks Rd.
Ste. 400
Rolling Meadows, IL 60008